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My water heater was 16 years old. I thought I was just going to get an estimate for a new one and imagined it would take a long time to install. They had one on the truck and it was installed in one hour. Very professional. Highly recommended.
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Matt came late after an all day job, assessed our situation and nailed it. We had use of our kitchen sink and dishwasher again. He was very pleasant and professional. He really knows his stuff. Excellent work Matt.
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Shaun was great. He stopped in and assessed everything. Disconnect the stove from the gas line and added a shut off for us and completed it all within 30 minutes. The cost for the service was higher than expected but that's not his fault. We will definitely use Ben Franklin again
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Yes, we were very satisfied with Matt G. He arrived within the time period given to us. Matt was extremely professional and knowledgeable and diagnosed the issue quickly. Matt was also very mindful of protecting our home and cleaning up after himself. Too bad we did not have him (Matt) on the first visit. Thank you Matt you save our butts literally!
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Great service from the beginning to the end! The dispatcher that answered my initial call was extremely friendly and helpful! They were able to get someone here the very next morning...on a Saturday! The service man was as friendly as they come as well. Had our pipes unclogged in minutes, and went on his way. Thanks again, Benjamin Franklin Plumbing!!
